Troubleshooting

The connector, the microphone, client access and other snags.

• The microphone is not workingIf Bitácora will not let you dictate, it is almost always the browser's permission, another app using the microphone, or a connection without https. Here is each message and what to do.
• The connector is not responding or your AI cannot see BitácoraIf your AI chat says it cannot find Bitácora or that it is not authorized, giving permission again is almost always enough. Here is each case and how to fix it.
• Your AI chat stopped in the middle of a batchIf your chat stops working in the middle of a batch, Bitácora lets you know, keeps what it already did, and lets you continue from a new chat. With your API key, Review tells you what failed.
• Your client can't get into the portalIf your client can't open the delivery, the message they see says why. Here is what's happening in each case and what you can do from What the client sees.
• Screens don't update on the canvasThe canvas catches up on its own in a few seconds. If a screen doesn't change, check your connection, reload it, or zoom in to see it live.